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  1. Support Home
  2. Getting Started

Getting Started

Select “About SodaStream” or your Sparkling Water Maker Model

About SodaStream
  • Are your plastic carbonating bottles BPA free?
  • Are the carbonating plastic bottles recyclable?
  • Why are you still using plastic bottles?
  • How does SodaStream work?
  • What are the benefits of SodaStream CO2 cylinders?
  • Why can’t you send me replacement parts instead of a whole Sparkling Water Maker?
See all 12 articles
Our Complete Collection
  • Which Sparkling Water Maker do I have?
  • Where can I find the instruction manual for my Sparkling Water Maker?
  • What is the difference between your Sparkling Water Makers?
  • What are the dimensions of my Sparkling Water Maker?
ART
  • How do I use my ART? 
  • Can you tell me more about the ART?
  • How do I carbonate water with my ART?
  • How do I clean and care for my ART Sparkling Water Maker?
  • How can I tell if my ART is out of gas?
DUO
  • Where can I find the instruction manual for my DUO Sparkling Water Maker?
  • How do I use my DUO Sparkling Water Maker?
  • How do I insert the Quick Connect Cylinder in my DUO?
  • Can you tell me more about the DUO?
  • Why does the DUO come with a different type of cylinder?
  • Are existing bottles and cylinders compatible with the new DUO?
See all 11 articles
TERRA
  • What is the difference between the pink-handle systems, like in the TERRA, and the other existing Sparkling Water Makers’ systems?
  • How do I clean my carbonating bottles?
  • How are sustainability aspects of your brand reflected in TERRA?
  • Will there also be an electric version of the TERRA?
  • How does the new Sparkling Water Maker differ from your already existing products?
  • Can I use my old blue, screw-system cylinders with the new TERRA?
See all 19 articles
Spirit
  • How do I use my Spirit?
  • How do I install the cylinder on my Spirit?
  • How can I tell if my Spirit is out of gas?
  • How can I be sure the bottle on my Spirit is in the right position?
  • How do I clean my Spirit?
  • How do I replace my Spirit gas cylinder?
See all 8 articles
Spirit One Touch
  • How do I use my Spirit One Touch?
  • How do I connect the cord on my Spirit One Touch?
  • How do I install the cylinder in my Spirit One Touch Sparkling Water Maker?
  • How can I tell if my Spirit One Touch is out of gas?
  • How can I be sure the bottle on my Spirit One Touch is in the right position?
  • How do I clean my Spirit One Touch?
See all 9 articles
Crystal
  • How do I use my Crystal?
  • How do I install the cylinder in my Crystal?
  • How can I tell if my Crystal is out of gas?
  • How can I be sure the bottle on my Crystal is in the right position?
  • How do I clean my Crystal?
  • How do I replace my Crystal gas cylinder?
See all 9 articles
Jet
  • How do I use my Jet?
  • How can I tell if my Jet is out of gas?
  • How do I replace my Jet gas cylinder?
  • Where can I see the Jet user manual?
Source
  • How can I tell if my Source is out of gas?
  • How do I replace my Source gas cylinder?
  • Where can I see the Source user manual?
Power
  • How can I tell if my Power is out of gas?
  • Where can I see the Power user manual?
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