How do I use my Crystal?

Want to learn more about the correct way get bubbling with your Crystal? Check out the below guide, How To video, and user manual.


Follow the steps below to get sparkling with your Crystal Sparkling Water Maker:

  1. Begin by filling your glass carafe with cold water up to the fill line. Do not add anything to the carafe besides water before carbonating.
  2. Open the carbonating head by turning the lever to the right. The carbonating head will rise automatically.
  3. Tilt the glass carafe flask forward, insert the glass carafe, and return the glass carafe flask to the upright position. There is a removable ring inside the carbonating bottle flask to hold your glass carafe.
  4. Push the carbonating head down, ensuring the carbonating tube goes inside the glass carafe. While holding the carbonating head down, turn the flask lever to the left to the locked position.
  5. Carbonate by pushing down firmly on the carbonating button for around 2 seconds, releasing, and repeating -- 3 times for light fizz, 5 times for strong fizz, and more for extra strong fizz.
  6. When you've reached the right carbonation level, gently unlock the the carbonating head by turning the lever to the right.
  7. Enjoy your bubbles!

Click here to see the Crystal user manual.

Questions? Contact us via email or phone at 1300 SODASTREAM.

How do I install the cylinder in my Crystal?

Need help installing your cylinder? Check out the guide below for instructions.

Follow the steps below to make sure your cylinder is properly installed in your Crystal Sparkling Water Maker:

  1. Place the cylinder on a flat sturdy surface in an upright position and remove the seal and cap by twisting it counter-clockwise. Make sure to remove the carbonating bottle if it is installed in the Sparkling Water Maker.
  2. With the Sparkling Water Maker in an upright position on a flat, sturdy surface, remove the back cover by pressing the release button downwards and pulling the cover away from the body of the Sparkling Water Maker.
  3. Set the back cover aside.
  4. Gently tip the Sparkling Water Maker forward and insert the cylinder into the back. First insert the base of the cylinder followed by the body and then tilt it towards your Sparkling Water Maker.
  5. Screw the cylinder counter-clockwise while applying gentle pressure until it is firmly held in place. Do not use tools and make sure the cylinder is secured in its place.
  6. Replace the back cover so that it clicks into place.
  7. Enjoy your bubbles!

Questions? Contact us via email or phone at 1300 SODASTREAM.

How can I tell if my Crystal is out of gas?

Not sure if your CO2 cylinder is empty?

  • Make sure the cylinder is tight enough and retighten if necessary by twisting it to the right.
  • If you're still not getting enough bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas.* You can get a new cylinder through our website or exchange it at a participating retail location.

*In 2020, we upgraded the Crystal Sparkling Water Maker with a new, silent valve. In these Sparkling Water Makers, it is normal to not hear a sputtering sound and is not an indication of the amount of CO2 left in the cylinder.

Still not sure if your carbonating cylinder is out of gas? Check out the guide below.

Questions? Contact us via email or phone at 1300 SODASTREAM.
How can I be sure the bottle on my Crystal is in the right position?

It's easy! The white carbonating tube should go inside the glass carafe when the carbonating head is pushed down.

Check out the guide below for further instructions.

Questions? Contact us via email or phone at 1300 SODASTREAM.

How do I clean my Crystal?

Taking care of your Sparkling Water Maker is super easy! You can use a mild liquid dish soap and a soft damp cloth to gently clean your Crystal Sparkling Water Maker.

Do not use abrasive cleaners or sharp tools to clean.

Check out the guide below for more cleaning and handling instructions.

Questions? Contact us via email or phone at 1300 SODASTREAM.

How do I replace my Crystal gas cylinder?

Out of bubbles? Check out the guide below for help replacing your CO2 cylinder.

Follow the steps below to replace the empty cylinder on your Crystal Sparkling Water Maker:

  • Place the cylinder on a flat sturdy surface in an upright position and remove the seal and cap by twisting it counter-clockwise. Make sure to remove the carbonating bottle if it is installed in the Sparkling Water Maker.
  • With the Sparkling Water Maker in an upright position on a flat, sturdy surface, remove the back cover by pressing the release button downwards and pulling the cover away from the body of the Sparkling Water Maker.
  • Set the back cover aside.
  • Gently tip the Sparkling Water Maker forward and unscrew the empty CO2 cylinder by twisting it clockwise. Do not use tools.
  • Place your empty cylinder aside and take out your replacement cylinder.
  • With the Sparkling Water Maker tipped forward, insert the new cylinder into the back. First insert the base of the cylinder followed by the body and then tilt it towards your Sparkling Water Maker.
  • Screw the cylinder counter-clockwise while applying gentle pressure until it is firmly held in place. Make sure the cylinder is secured in its place.
  • Reinstall the back cover by fitting the upright tab at the bottom into the rear slot at the base of the Sparkling Water Maker. Then push the cover into place onto the back of the Sparkling Water Maker.
  • Save your empty cylinder so you can swap it for a gas refill at a store near you.
  • Enjoy your bubbles!

Questions? Contact us via email or phone at 1300 SODASTREAM.

How do I add flavour to sparkling water I made using my Crystal?

Want to elevate your sparkle? Check out the guide below to learn how to use our sparkling drink mixes.

Warning

Remember to always fizz water before adding any flavour.

 

The guide above contains instructions for adding flavour:

Sparkle a bottle of fresh, cold water with your Sparkling Water Maker and select your favourite sparkling drink mix. We offer Classic syrups -- including Pepsi flavours for SodaStream -- diet syrups, and Organic Soda Press.

To add sparkling drink syrups:
  • Use the indicated lines on the cap of the flavour bottle to choose a regular or light sweetness level.
  • Tilt the carbonating bottle at an angle and pour the flavour into your sparkling water.
  • Close the bottle with the fizz-preserving cap and shake gently to mix.
  • Enjoy your bubbles!

To add Soda Press sparkling drink mixes:

  1. Add 2 tbsp (30 mL) of the Soda Press syrup to about a 2/3 cup (170 mL) of sparkling water. You can adjust the amount of syrup you add according to your taste.
  2. Enjoy your bubbles!
Questions? Contact us via email or phone at 1300 SODASTREAM.
How to use video: How do I use my Crystal?

Need assistance in learning how to use your Sparkling Water Maker? Take a look at this video and you'll be up and sparkling right away!

How do I carbonate water with my Crystal?

Let's get you bubbling! Check out the guide below to begin.

The above guide contains instructions to help get you sparkling with your Crystal Sparkling Water Maker:

  1. Begin by filling your glass carafe with cold water up to the fill line. Do not add anything to the glass carafe besides water before carbonating.
  2. Open the carbonating head by turning the lever to the right. The carbonating head will rise automatically.
  3. Tilt the glass carafe flask forward, insert the glass carafe, and return the glass carafe flask to the upright position.
  4. Push the carbonating head down, ensuring the carbonating tube goes inside the glass carafe. While holding the carbonating head down, turn the flask lever to the left to the locked position.
  5. Carbonate by pushing down firmly on the carbonating button for around 2 seconds, releasing, and repeating -- 3 times for light fizz, 5 times for strong fizz, and more for extra strong fizz.
  6. When you've reached the right carbonation level, gently unlock the carbonating head by turning the lever to the right.
  7. Enjoy your bubbles!

Questions? Contact us via email or phone at 1300 SODASTREAM.

What is the ring inside the carbonating bottle flask of my Crystal?

There is a ring inside the carbonating bottle flask of your Crystal Sparkling Water Maker to hold your glass carafe. The ring is removable and can be taken out to clean. Just make sure to insert it back in the center of the flask before carbonating.