Why am I getting poor carbonation with my Spirit One Touch?

Not getting enough bubbles? Let's work on getting you more!

Check out the guide below for assistance.

Follow the below instructions to increase the bubbles with your Spirit One Touch Sparkling Water Maker:

  • If you haven't added flavor, try carbonating again to a higher carbonation level. Use the left button (one drop) for light fizz, the middle button (two drops) for medium fizz, and the third button (three drops) for strong fizz. Do not carbonate if flavours were added.
  • Make sure the cylinder is tight enough and retighten if necessary by twisting the cylinder to the right.
  • If you're still not getting enough bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a new cylinder through our website or exchange it at a participating retail location.

For more assistance, please contact us via email or phone at 1300 SODASTREAM.

Why is my Spirit One Touch not carbonating?

Bubble Bummer! Let's get this figured out. Check out the guide below for assistance.

Follow the below steps to get bubbling again with your Spirit One Touch Sparkling Water Maker:

  • Make sure the cylinder is tight enough and retighten it if necessary by twisting the cylinder to the right.
  • If you're still not getting bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a new cylinder through our website or exchange it at a participating retail location.
  • Your Sparkling Water Maker might not be properly connected. Disconnect and reconnect the power cord into a working electrical socket.
  • Make sure the water in the carbonating bottle is filled up to the fill line and then try carbonating again:
    1. Pull the bottle rest towards you until a click sound is heard and insert the bottle into the Snap-Lock by pushing the bottle up and back.
    2. Press one of the three buttons to achieve your desired carbonation. Press the left button (one drop) for light fizz, the middle button (two drops) for medium fizz, and the right button (three drops) for strong fizz.
    3. When you've reached the right carbonation level, pull the bottle towards you and remove.

For more assistance, please contact us via email or phone at 1300 SODASTREAM.

How come the lights on my Spirit One Touch are not working?

Bubble Bummer! Let's get this figured out. Check out the guide below for assistance.

Follow the below instructions to light up your Spirit One Touch Sparkling Water Maker:

  • If your lights are blinking, your Sparkling Water Maker might not be properly connected. Disconnect and reconnect the power cord into a working electrical socket. Only use an SodaStream power adapter.
  • If you don’t see any lights and your power cord is connected, try connecting your Sparkling Water Maker into a different electrical socket.
  • If you don’t see any lights and your power cord is not connected, securely plug the cord into the base of your Sparkling Water Maker, ensuring the cord runs through the slots in the base. Insert the plug into a wall outlet and the buttons on your Sparkling Water Maker should light up.

For more assistance, contact us via email or phone at 1300 SODASTREAM.

How do I get my Spirit One Touch to stop leaking water?

Oh no, bubbles overboard! Don't worry though. We can help. Check out this awesome guide for assistance.

Follow the below steps to help stop your Spirit One Touch Sparkling Water Maker from overflowing:

  • Make sure you are filling the carbonating bottle with water to the fill line only.
  • Carbonate water only. Flavours should only be added after carbonation.
  • Make sure your bottle is compatible with your Sparkling Water Maker. The Spirit One Touch is compatible with the 1L slim carbonating bottle, the 0.5L carbonating bottle (My Only Bottle), the 1L classic carbonating bottle, and the 1L classic dishwasher safe bottle.
  • If your bottle feels loose, remove and reinsert it.
  • If you are carbonating with a new cylinder, make sure you are carbonating with the light or medium fizz options only. The highest carbonation level should not be used with a new cylinder.

Questions? Contact us via email or phone at 1300 SODASTREAM.

Why is my bottle not connecting to my Spirit One Touch?

Bubble bummer! Let's get this figured out. Check out the guide below for assistance.

Follow the below instructions to properly connect the carbonating bottle to your Spirit One Touch Sparkling Water Maker:

  • If the bottle won't connect to the Snap-Lock, pull the bottle rest towards you until it reaches its fully forward position. Then insert the bottle into the Snap-Lock by firmly pushing the bottle up and back until it locks.
  • If the bottle won't release from the Snap-Lock, gently pull the bottle rest towards you until it reaches its fully forward tilt position. If the carbonating bottle does not immediately release from the Snap-Lock, wait a few moments and it may release.
  • If the bottle disconnects during carbonation, you may have a broken Snap-Lock. Check if the Carbonation Tube or Bottle Rest are crooked.

If you have a broken Snap-Lock, or for further assistance, please contact us via email or phone at 1300 SODASTREAM.

What can I do if I think my Spirit One Touch is out of gas?

Not sure if your CO2 cylinder is empty?

  • Make sure the cylinder is tight enough and retighten if necessary by twisting it to the right.
  • If you're still not getting enough bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a new cylinder through our website or exchange it at a participating retail location.

Still not sure if your carbonating cylinder is out of gas? Check out the guide below.

Questions? Contact us via email or phone at 1300 SODASTREAM.