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  • How does the quality of SodaStream cylinders differ from those of other suppliers?
  • Why are you launching the new, patent-pending Quick Connect Cylinder, compatible with the TERRA? What are the advantages of the pink-handle system?
  • How long does SodaStream guarantee the availability of the "old" cylinders by the distributors? Can I still get the "old" cylinders as usual from the previous distributors?
  • Will there still be support for the screw system Cylinders (blue)?
  • What is the difference between the two cylinder systems?
  • Will I no longer be able to buy the "old" cylinders in stores on the long term?
  • In recent years there have been availability problems especially in summer time- will this also be the case with the new system?  What are your plans to guarantee availability and to avoid any availability problems?
  • Is the Quick Connect Cylinder available from other suppliers?
  • Can I exchange my old blue screw system cylinder for a new CQC cylinder?
  • Will I be able to exchange my old Sparkling Water Maker for one with the new system?
  • What happens if I get a new cylinder when I replace it at the supermarket, but it is not compatible with my Sparkling Water Maker?
  • What do I do with my old cylinders when I buy a new Sparkling Water Maker with a new cylinder system?
  • Are you planning on changing all your Sparkling Water Makers to the new system? If so, when are you planning to do that?
  • Can I exchange my blue, screw-system cylinder for a pink, Quick Connect Cylinder?
  • Where can I exchange my empty gas cylinder?
  • Can I return extra cylinders if I don't plan on exchanging them?
  • Will the Quick Connect Cylinder be available at the same locations as the blue, screw-system cylinders?
  • How can my removals company safely transport my SodaStream interstate?
  • How do I know if my gas cylinder is empty?
  • How often will I need to replace my gas cylinder?
  • Which cylinders can I use with my Sparkling Water Maker?
  • What's the difference between gas exchange vs back-up gas cylinders?
  • What are your CO2 cylinders made from?
  • Is it safe to have carbonating cylinders in my home and how should they be stored?
  • Can a different company's carbonating cylinder be used with my SodaStream Sparkling Water Maker?
  • Can my SodaStream cylinder be used with a different company's Sparkling Water Maker?
  • How can I exchange my discontinued cylinder?
  • Will my carbonating cylinder expire?
  • Where does the CO2 come from and is it safe?
  • Will high altitude have any effect on my cylinder and can I take my cylinder on a plane?
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