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  1. Support Home
  2. Getting Started

Getting Started

Select “About SodaStream” or your Sparkling Water Maker Model

About SodaStream
  • How does SodaStream work?
  • What are the benefits of SodaStream CO2 cylinders?
  • Do I need a special water system to use a SodaStream Sparkling Water Maker?
  • How do I get the perfect fizz?
  • How can I apply for a job at SodaStream?
  • Do you have a trade-in program, so I can exchange my other brand of carbonating sytem for yours?
See all 8 articles
Our Complete Collection
  • Which Sparkling Water Maker do I have?
  • Where can I find the instruction manual for my Sparkling Water Maker?
  • What is the difference between your Fizzi, Fizzi One Touch, and Crystal Sparkling Water Makers?
  • What are the dimensions of my Sparkling Water Maker?
ART
  • Does my ART Sparkling Water Maker come with a warranty?
  • Why should I purchase the ART Sparkling Water Maker?
  • How do I insert the cylinder into my ART Sparkling Water Maker?
  • How do I check if my ART is out of gas?
  • How do I replace the gas cylinder on my ART?
  • Can I use my old blue, screw-system cylinders with the new ART?
See all 14 articles
DUO
  • How do I clean my carbonating bottles?
  • How does the new Sparkling Water Maker differ from your already existing products?
  • Can I use my old cylinders with the new DUO?
  • Why should I purchase a DUO?
  • How do I use my DUO Sparkling Water Maker?
  • How do I insert the cylinder into my DUO Sparkling Water Maker?
See all 14 articles
TERRA
  • How do I clean my carbonating bottles?
  • How does the new Sparkling Water Maker differ from your already existing products?
  • Why should I purchase a TERRA?
  • How do I replace my TERRA Quick Connect Cylinder?
  • Will you take back my old Sparkling Water Maker (for recycling and/or environmentally friendly disposal) when I exchange it with a new TERRA?
  • What happens to my old Sparkling Water Maker when I buy the TERRA? Do I have to dispose of my current Sparkling Water Maker on the long term because the new cylinder no longer fits into the current one? Where
See all 16 articles
Fizzi
  • How do I use my Fizzi?
  • How do I install the cylinder in my Fizzi?
  • How can I tell if my Fizzi is out of gas?
  • How can I be sure the bottle on my Fizzi is in the right position?
  • How do I clean my Fizzi?
  • How do I replace my Fizzi gas cylinder?
See all 8 articles
Fizzi One Touch
  • How do I use my Fizzi One Touch?
  • How do I connect the cord on my Fizzi One Touch?
  • How do I install the cylinder in my Fizzi One Touch?
  • How can I tell if my Fizzi One Touch is out of gas?
  • How can I be sure the bottle on my Fizzi One Touch is in the right position?
  • How do I clean my Fizzi One Touch?
See all 9 articles
Crystal
  • How do I use my Crystal?
  • How do I install the cylinder in my Crystal?
  • How can I tell if my Crystal is out of gas?
  • How can I be sure the bottle on my Crystal is in the right position?
  • How do I clean my Crystal?
  • How do I replace my Crystal gas cylinder?
See all 9 articles
Genesis
  • How do I use my Genesis?
Jet
  • How do I use my Jet?
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