Welcome to SodaStream Support
Gas Refills
Select a topic to learn more about our cylinders and the gas exchange process
- Where can I exchange my empty gas cylinder?
- How do I know if my gas cylinder is empty?
- How often will I need to replace my CO2 cylinder?
- Which cylinders can I use with my Sparkling Water Maker?
- What's the difference between exchange versus back-up carbonating cylinders?
- What are your CO2 cylinders made from?
- How does the Return & Redeem work?
- How do I request a pickup for the Return & Redeem program?
- What is the difference between the Return & Redeem and the in-store exchange?
- When and how will I receive the Return & Redeem coupon code?
- How many cylinders can I return at a time?
- How do I safely package the empty cylinders?