• What is the difference between the pink-handle systems, like in the TERRA, DUO, ART and the other existing Sparkling Water Makers’ systems?
• How long does SodaStream guarantee the availability of the "old" cylinders by the distributors? Can I still get the "old" cylinders as usual from the previous distributors?
• What is the difference between the two cylinder systems?
• Will I no longer be able to buy the "old" cylinders in stores, for the long-term?
• In recent years there have been availability problems especially in summer time- will this also be the case with the new system? What are your plans to guarantee availability and to avoid any availability problems?
• Is the Quick Connect Cylinder available from other suppliers?
• Can I exchange my old blue screw system cylinder for a new Quick Connect Cylinder?
• What happens if I get a new cylinder when I replace it at the supermarket, but it is not compatible with my Sparkling Water Maker?
• What do I do with my old cylinders when I buy a new Sparkling Water Maker with a new cylinder system?
• Are you planning on changing all your Sparkling Water Makers to the new system? If so, when are you planning to do that?
• Will I be able to exchange my old Sparkling Water Maker for one with the new system?
• Where can I exchange my empty gas cylinder?
• How do I know if my gas cylinder is empty?
• How often will I need to replace my CO2 cylinder?
• Which cylinders can I use with my Sparkling Water Maker?
• What's the difference between exchange versus back-up carbonating cylinders?
• What are your CO2 cylinders made from?
• Is it safe to have carbonating cylinders in my home and how should they be stored?
• Can a different company's carbonating cylinder be used with my SodaStream Sparkling Water Maker?
• Can my SodaStream cylinder be used with a different company's Sparkling Water Maker?
• Why do we recommend that you always have more than one cylinder?
• How can I exchange my discontinued cylinder?
• Will my carbonating cylinder expire?
• Where does the CO2 come from and is it safe?
• Will high altitude have any effect on my cylinder and can I take my cylinder on a plane?
• Where can I recycle my CO2 cylinders if I no longer use them?
• How do you ensure that SodaStream carbonating cylinders that get refilled are clean, and can I refill the gas cylinders on my own?