Published 20 April 2020 06:29 I want to send back my products to you, what should I do? We are sorry to hear! Please contact our Customer Services Team via email or at 0800 0858 373 for assistance. Related articles What is your return and refund policy? How long will my sparkling water last before going flat? Can I refill my own gas cylinder or have it refilled locally? What's the difference between gas exchange vs back up gas cylinders? How do I know if my gas cylinder is empty?