Why is my Spirit not carbonating?

Bubble Bummer! Let's get this figured out. Check out the guide below for assistance.

Follow the below steps to get bubbling again with your Spirit Sparkling Water Maker:
  • Make sure the cylinder is tight enough and retighten it if necessary by twisting the cylinder to the right.
  • If you're still not getting bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a new cylinder through our online exchange program or a participating retail location.
  • Make sure the water in the carbonating bottle is filled up to the fill line and then try carbonating again:
    1. Pull the bottle rest towards you until a click sound is heard and insert the bottle into the Snap-Lock by pushing the bottle up and back.
    2. Carbonate by pushing down firmly on the carbonating button for around 2 seconds, releasing, and repeating -- 3 times for light fizz, 5 times for strong fizz, and more for extra strong fizz.
    3. When you've reached the right carbonation level, pull the bottle towards you and remove.

For more assistance, please contact us via email or phone at 0800-085-8373,

 

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