If you think your sparkling water maker might be faulty, help us to help you as quickly as possible by making sure that when you contact us, you include as many details as you can. For example, as a minimum, we will need to know:
- When did you buy your sparkling water maker and where?
- What model sparkling water maker do you have?
- How can we contact you to discuss next steps?
- Describe the fault that you are seeing, in as much detail as possible.
Once we have this information we will get back to you to help resolve the issue you are experiencing.