When and how do I return the used cylinders on the Sparkle Saver's Plan?

Once you order an exchange of 4 new gas cylinders, you have up to 30 days* to return your used CO2 cylinders. When you purchase the plan, you are purchasing 4 cylinders and do not need to return any empties. The 4 cylinders will need to be returned when you place a refill order.
Returning your used carbonating cylinders is easy:
  1. Place all 4 cylinders in their original packaging.
  2. Attach the pre-paid return shipping label that came in the original packaging.
  3. Please include your order number on the Collect+ label.
  4. Drop the package off at your local Collect+ shop.

If we do not receive your empty gas cylinders within 30 days* of your most recent order, we will charge you £10 per cylinder that is not returned.

Don't see your label? Don't worry! You can request a new label through the Collect+ site. If you lost your original Sparkle Saver's Plan box, you can use any other box as long as your used gas cylinders are packed securely.

*Due to the Coronavirus pandemic, the time to return the empty carbonating cylinders has been temporarily extended to 60 days.

For more information on our Sparkle Saver's Plan, check out the guide below.

Questions? Contact us via email or phone at 0800-085-8373,

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