When and how do I return the used cylinders on the Sparkle Saver's Plan?

Once you order an exchange of 4 new gas cylinders, you have up to 30 days* to return your used CO2 cylinders. When you purchase the plan, you are purchasing 4 cylinders and do not need to return any empties (for the first order only). The 4 cylinders will need to be returned when you place a refill order.
Returning your used carbonating cylinders is easy:
  1. Place all 4 cylinders in their original packaging.
  2. Your cylinders will arrive in a box with a prepaid shipping label attached.
  3. When you're ready to return your cylinders, use the same box from your refill order to send back the empties at your local Collect+ shop. 

Sparkle Note

If we do not receive your empty gas cylinders within 30 days* of your most recent order, we will charge you £10 per cylinder that is not returned.

If you lost your original Sparkle Saver's Plan box, you can use any other box as long as your used gas cylinders are packed securely. If you don't see your pre-paid return label, you can request a new label through the Collect+ site. Just make sure to please write your customer number on the Collect+ label in "Ref Box". Your customer number can be found in your account under "Order History". 

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*Due to the Coronavirus pandemic, the time to return the empty carbonating cylinders has been temporarily extended to 60 days.

After you purchase the plan, you will receive 4 cylinders. When you place a refill order on the plan, you will be sent a prepaid shipping label with the refill order to return the 4 empties.

Questions? Contact us via email or phone at 0800-085-8373,

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