What happens if I don't return the used gas cylinders after placing an order on the Sparkle Saver's Plan?

If we don't receive 4 used SodaStream CO2 cylinders within 30 days* of the day you ordered your exchange ones, you will be charged £10 for each unreturned cylinder. The charge will be processed against your original payment method.

*Due to the Coronavirus pandemic, the time to return the empty carbonating cylinders has been temporarily extended to 60 days.

Sparkle Note: If you lost your original Sparkle Saver's Plan box, you can use any other box as long as your used gas cylinders are packed securely. If you don't see your pre-paid return label, you can request a new label through the Collect+ site.

After you purchase the plan, you will receive 4 cylinders. When you place a refill order on the plan, you will be sent a prepaid shipping label with the refill order to return the 4 empties.

Questions? Contact us via email or phone at 0800-085-8373.

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