Bubble Bummer! We'll get you back to bubbling in no time. Check out the guide below for further instructions.
- Remove the carbonating bottle and open and remove the back cover.
- Re-tighten the cylinder by hand by twisting it to the right. Do not use tools.
If the cylinder feels loose when properly attached to the cylinder fitting, You may have a broken cylinder fitting. Please contact us via email or phone at 0800-085-8373.
If the cylinder doesn't feel loose, but you still hear the sound of leaking gas you may be missing the rubber seal (O-Ring) located inside the cylinder holder.
If the O-Ring has shifted, place it in its correct place in the middle. If you're missing the O-Ring or if you need any further assistance, contact us via email or phone at 0800-085-8373.