Don't worry, it's easy to get sparkling! Just log in to your account and click "Order Gas Cylinder Delivery". You should be sparkling again within 2-3 business days.
If you've used up your 12 CO2 cylinders and you want to get more gas, simply take up an early renewal to get those bubbles back.
Don't forget to return your empty carbonating cylinders no later than 30 days from the date you placed your order for new cylinders:
- Place all 4 cylinders in their original packaging.
- Attach the pre-paid return shipping label that came in the original packaging.
- Please include your order number on the Collect+ label.
- Drop the package off at your local Collect+ shop.
Sparkle Note: If we do not receive your empty gas cylinders within 30 days of your most recent order, we will charge you £10 per cylinder that is not returned. If you lost your original Sparkle Saver's Plan box, you can use any other box as long as your used gas cylinders are packed securely. If you don't see your pre-paid return label, you can request a new label through the Collect+ site.
Questions? Contact us via email or phone at 0800-085-8373.