We understand wanting to get back to bubbling quickly, and we are happy to help. We want it to be easy to get your bubbles, but allowing for self-repair can damage your Sparkling Water Maker and risks your safety.
Keep in mind that all SodaStream Sparkling Water Makers have a 2-year limited warranty, valid from the purchase date. If your product malfunctions within the warranty period, and we determine the malfunction is due to faulty workmanship or materials, SodaStream will cover the return shipping and send you a replacement of new or comparable value, free of charge.
For further assistance, contact us via email or phone at 0800-085-8373.