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SPARKLING WATER MAKERS
Spirit
Classic
Spirit One Touch
Electric
Crystal
Glass
GET GAS
Exchange
Cylinder Plan
תכנית גז שנתית
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BOTTLES & MORE
GIFTS 🎁
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Welcome to SodaStream Support
Support Home
Gas Refills & Sparkle Saver's Plan
Gas Refills & Sparkle Saver's Plan
Select a topic to learn more about our cylinders and the gas exchange process
About Cylinders & CO2
How do I know if my gas cylinder is empty?
How often will I need to replace my gas cylinder?
Which cylinders can I use with my Sparkling Water Maker?
What's the difference between gas exchange vs back-up gas cylinders?
What are your CO2 cylinders made from?
Is it safe to have carbonating cylinders in my home and how should they be stored?
See all 16 articles
Online Exchange
What is an online gas exchange and how does it work?
How many cylinders should I exchange?
Where can I find the shipping label to exchange my cylinder(s)?
Why did you only send one return label even though I ordered more than one cylinder exchange?
Why do we recommend that you always have more than one cylinder?
What are my payment options for cylinder exchange?
See all 9 articles
Retail Gas Exchange
How does a retail gas exchange work?
Where can I exchange my empty gas cylinder?
What can I do if there are no stores in my area that sell gas refills?
Sparkle Saver's Plan
How can I change my address on the Sparkle Saver's Plan?
How can I use the Sparkle Saver's Plan member discounts?
How does the Sparkle Saver's Plan work?
How long does it take the Sparkle Saver's Plan gas cylinders to be delivered?
What does the extended warranty mean?
What happens after I have used 12 gas cylinders on the Sparkle Saver's Plan?
See all 15 articles
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