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Payment & Shipping

How can I pay for my order?

We accept credit cards (American Express, Visa, MasterCard), PayPal* and Apple Pay.

*PayPal is not available for exchange or Sparkle Saver's Plan orders, and debit cards are not available for Sparkle Saver's Plan orders.

Questions? Contact us via email or phone at 0800 0858 373.

Can you provide me with shipping information?

Excited to get those bubbles? Here's how it works.

Free Shipping

If your order is above £50 you'll qualify for free shipping (sweet!). If your order is below £50, free shipping isn't available.

Shipping Times

As soon as you place your order, we get right down to bubble business! Orders are processed within 3-5 working days and once shipped, your order should arrive within 2-3 working days (5-8 working days after order placement). Sadly, we do not currently offer expedited shipping options.

For home delivery, you will receive notification from the shipping provider of your one-hour delivery window on the morning of delivery via email, SMS text notification or both.

Additional Notes:

  • *During Holiday and Peak shipment times, your order might be a little delayed but should still be with you within 7 working days.
  • This site is specific to orders in mainland UK, and Scotland (delivery to Scotland can take 4-6 working days). We do not ship to Northern Ireland or offer international shipping at this time.
  • All packages will arrive in a box that is branded SodaStream, and our product is always shipped without listing prices.

Questions? Contact us via email or phone at 0800 0858 373.

Where can I see tracking information for my order?

So you're bubbling with excitement to receive your order? We get it!

Please check with the shipment courier on the order status.

Don’t remember your courier? You can also reference your order details by logging into your account and clicking on "Order History".

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How can I get my coupon code for completing the gas survey?

We appreciate your participation!

You should receive your coupon code via email (even if you didn't enter your email address) within a week of completing it. 

Sparkle Note: The coupon code will only be sent to people who were able to complete the survey. 

 

How do I use a promotional code/coupon?

Have a discount code? Great! It's easy to apply it.

On the checkout page, you'll have the option to enter the code. Just enter the code you have and click "Apply". 

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How can I refer a friend and get a discount?

We're glad you want to share your love of bubbles!  We make it easy to refer a friend.

  1. Visit our refer-a-friend page on our website and register.
  2. Once you register, you and your friend will receive an email with a link to a special dashboard.
  3. Tell your friend to click on "Been referred by a friend" and enter your name at checkout. They'll receive 10% off their Sparkling Water Maker.
  4. Once your friend places the order, you'll get an email with a discount code for 50% off your next gas refill.

Questions? Contact us via email or phone at 0800 085 8373. 

Why can’t I purchase SodaStream in Ireland?

We are glad to hear you are interested in SodaStream. Unfortunately, some local regulations prevent us from being able to ship to Ireland. We will keep you posted if this changes!

For further assistance, contact us via email or phone at 0800-085-8373.