Published September 12, 2018 15:02 I have ordered a shipment online and I want to change something (address, day, time), what should I do? No problem! Please contact our customer service team at (800) 763-2258 with the correct address so we can update your order if possible. Related articles How do I change my shipping address? How can I track my order? My sparkling water is not fizzy enough. Help! I own a One Touch and my sparkling water is not fizzy enough. What locations do you ship to?