Published September 12, 2018 15:02 What is your cancellation policy? We get right down to bubble business as soon as you place your order. Therefore, if you need to cancel an existing SodaStream order, we can only accept cancellations made within one hour after time of purchase. Related articles What is your return and refund policy? How do I track my order? What's the difference between exchange vs back up carbonating cylinders? Are SodaStream plastic carbonating bottles BPA-free? What is product registration?