Why am I getting poor carbonation with my One Touch?

Not getting enough bubbles? Let's work on getting you more!

Check out the guide below for assistance.

Follow the below instructions to increase the bubbles with your One Touch Sparkling Water Maker:

  • If you haven't added flavor, try carbonating again to a higher carbonation level. Use the left button (one drop) for light fizz, the middle button (two drops) for medium fizz, and the third button (three drops) for strong fizz. Do not carbonate if flavors were added.
  • Make sure the cylinder is tight enough and retighten if necessary by twisting the cylinder to the right.
  • If you're still not getting enough bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a new cylinder through our online exchange program or a participating retail location.

For more assistance, please contact us via email or phone at 800-763-2258.