Why did you only send one return label even though I ordered more than one cylinder exchange?

Don't worry! You can return all of your empty cylinders with the same pre-paid shipping label.

If you ordered up to 2 new CO2 cylinders for exchange, you’ll receive a USPS pre-paid return label in the box with your cylinder order.

If you’re exchanging 3 or more carbonating cylinders, after submitting your order for a cylinder exchange, you will receive an email with a UPS pre-paid return label.

Sparkle-tip: We recommend keeping the tracking number on the label for your records.

Sparkle Alert Regarding Coronavirus (COVID-19): If your order was placed March 1st, 2020 or later, the CO2 cylinder exchange return window has been extended to 60 days so you can refill your gas at your own schedule. 

Questions? Contact us via email or phone at 800-763-2258.

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