Bubbles 101: Carbonating cylinders create the bubbles. After some time, the carbonating cylinder runs out of CO2. We offer an exchange, or in other words an exchange process, in which you get a new carbonating cylinder in exchange for your empty one.
4 simple steps to get you back and bubbling:
1. Order the exchange here.
2. Print out the return shipping label we send your way.
3. Reuse the packaging: Use the box in which you received the full cylinders. Place your used cylinders into the box, and affix your printed return label to the box.
4. Drop the box off at any UPS pickup location. The shipping is on us! Don’t wait too long too send back your used cylinders.*
*Remember to send in your used cylinders after placing a cylinder exchange order. SodaStream must receive your used cylinder(s) no later than (30) days after placement of your exchange order, or an additional $15 charge (plus tax) for each unreturned cylinder will be applied.