Why is my bottle not connecting to my Source?

Bubble bummer! Let's get this figured out. 

Follow the below instructions to properly connect the carbonating bottle to your Source Sparkling Water Maker:

• If the bottle won't connect to the Snap-Lock, pull the bottle rest towards you until it reaches its fully forward position. Then insert the bottle into the Snap-Lock by firmly pushing the bottle up and back until it locks.
• If the bottle won't release from the Snap-Lock, gently pull the bottle rest towards you until it reaches its fully forward tilt position. If the carbonating bottle does not immediately release from the Snap-Lock, wait a few moments and it may release. Do not pull on the bottle. If it still does not release push the bottle back and then pull towards you again
• If the bottle disconnects during carbonation, you may have a broken Snap-Lock. Check if the Carbonation Tube or Bottle Rest are crooked.