Why am I getting poor carbonation with my Source?

Not getting enough bubbles? Let's work on getting you more!

Follow the below instructions to increase the bubbles with your Source Sparkling Water Maker:

  1. If you have not yet added flavor, try carbonating to a higher carbonation level. Press the carbonating block down in short 1 second presses. For medium fizz, repeat until the bottom and middle LED indicators light up. For high fizz, repeat again until all three LED indicators light up. Make sure to wait for the carbonating block to return to its fully upward position before removing the carbonating bottle.
  2. Remember to always fizz water before adding any flavor.
  3. Make sure the cylinder is tight enough and retighten if necessary by twisting the cylinder to the right. Do not use tools.
  4. If you're still not getting enough bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a replacement cylinder through our online exchange program or a participating retail location.

For more assistance, please contact us via email or phone at 800-763-2258.