Why is my ART not carbonating properly?

Bubble bummer! Don’t worry, we’ll get you back to sparkling!

Try the steps below to get back to bubbling:

  1. Tilt the bottle rest towards you until a click sound is heard and insert the bottle into the Snap-Lock by pushing the bottle neck up and back. There is no need to screw the bottle in or out of your Sparkling Water Maker.
  2. If you have not yet added flavor, try re-carbonating by pushing the carbonating lever all the way down. Hold for 1 second and release. Make sure not to push too hard. Repeat 3 times for standard fizz and 5 times for strong fizz. Remember to always fizz water before adding any flavor.
  3. When you've reached the right carbonation level, pull the bottle towards you and remove.
  4. To check if you’re out of gas, first make sure the Quick Connect Cylinder is properly inserted in the cylinder holder with the pink cylinder handle lowered. Once you’ve checked this, push the carbonating lever a few times to see if gas is entering the bottle and check for bubbles.

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For more assistance, please contact us via email or phone at 800-763-2258.