Welcome to SodaStream Support
Gas Refills
Select a topic to learn more about our cylinders and the gas exchange process
- How do I know if my gas cylinder is empty?
- How often will I need to replace my CO2 cylinder?
- Which cylinders can I use with my Sparkling Water Maker?
- What's the difference between exchange versus back-up carbonating cylinders?
- Is it safe to have carbonating cylinders in my home and how should they be stored?
- Can a different company's carbonating cylinder be used with my SodaStream Sparkling Water Maker?
- What is an online gas exchange and how does it work?
- How many cylinders should I exchange?
- Where can I find the shipping label to exchange my cylinder(s)?
- Why did you only send one return label even though I ordered more than one cylinder exchange?
- Why did I get charged if I returned my empty cylinder?
- Why do we recommend that you always have more than one cylinder?