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  1. Support Home
  2. Bubble Troubles

Bubble Troubles

Select your Sparkling Water Maker or “Cylinders & CO2” for troubleshooting assistance

Cylinders & CO2
  • Help! After I press the carbonating button, gas is leaking out!
  • What's up with the small pieces of ice that appear in my water after carbonation?
ART
  • Why is my ART not carbonating properly?
  • What can I do if I think my ART is out of gas?
  • Why is my bottle not connecting to my ART?
  • How do I get my ART to stop leaking water?
TERRA
  • What can I do if I think my TERRA is out of gas?
  • Why am I getting poor carbonation with my TERRA?
  • Why is my TERRA not carbonating?
  • Why is my bottle not connecting to my TERRA?
  • How do I get my TERRA to stop leaking water?
Fizzi
  • Why is my Fizzi not carbonating?
  • What can I do if I think my Fizzi is out of gas?
  • Why am I getting poor carbonation with my Fizzi?
  • How do I get my Fizzi to stop leaking water?
  • Why is my bottle not connecting to my Fizzi?
One Touch
  • Why is my One Touch not carbonating?
  • What can I do if I think my One Touch is out of gas?
  • Why am I getting poor carbonation with my One Touch?
  • How come the lights on my One Touch are not working?
  • How do I get my One Touch to stop leaking water?
  • Why is my bottle not connecting to my One Touch?
Aqua Fizz
  • Why doesn’t my Aqua Fizz make a buzz sound when carbonating?
  • Why am I getting poor carbonation with my Aqua Fizz?
  • Why is my Aqua Fizz not carbonating?
  • How do I get my Aqua Fizz to stop leaking water?
  • What can I do if I think my Aqua Fizz is out of gas?
  • What is the best way to treat my glass carafe?
See all 7 articles
Genesis
  • Why am I getting poor carbonation with my Genesis?
  • Why is my Genesis not carbonating?
  • How do I get my Genesis to stop leaking water?
  • What can I do if I think my Genesis is out of gas?
Jet
  • Why am I getting poor carbonation with my Jet?
  • Why is my Jet not carbonating?
  • How do I get my Jet to stop leaking water?
  • What can I do if I think my Jet is out of gas?
Power
  • I have blinking LEDs on my Power™ Sparkling Water Maker. Help!
Source
  • What can I do if I think my Source is out of gas?
  • Why am I getting poor carbonation with my Source?
  • Why is my Source not carbonating?
  • Why is my bottle not connecting to my Source?
  • How do I get my Source to stop leaking water?
  • How do I replace the battery on Source?
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