Gas Refills

• Can I exchange my blue, screw-system cylinder for a pink, Quick Connect Cylinder?
• Where can I exchange my empty gas cylinder?
• Can I return extra cylinders if I don't plan on exchanging them?
• Will the Quick Connect Cylinder be available at the same locations as the blue, screw-system cylinders?
• Will I no longer be able to buy the "old" cylinders in stores on the long term?
• What is the difference between the pink-handle systems, like in the TERRA, and the other existing Sparkling Water Makers’ systems?

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• What is an online gas exchange and how does it work?
• How many cylinders should I exchange?
• Where can I find the shipping label to exchange my cylinder(s)?
• Why did you only send one return label even though I ordered more than one cylinder exchange?
• Why did I get charged if I returned my empty cylinder?
• What are my payment options for cylinder exchange?

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• What happens if I get a new cylinder when I replace it at the supermarket, but it is not compatible with my Sparkling Water Maker?
• How does a retail gas exchange work?
• What can I do if there are no stores in my area that sell gas refills?