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SODASTREAM X LIPTON
Sparkling Water Makers
Bottles and More
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BOTTLES & MORE
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SODASTREAM CO2 SUPPORT
VERSAND UND ZAHLUNG
Welcome to SodaStream Support
Select a topic to learn more about our cylinders and the gas exchange process
Cylinders & CO2
Can I exchange my blue, screw-system cylinder for a pink, Quick Connect Cylinder?
Where can I exchange my empty gas cylinder?
Can I return extra cylinders if I don't plan on exchanging them?
Will the Quick Connect Cylinder be available at the same locations as the blue, screw-system cylinders?
Will I no longer be able to buy the "old" cylinders in stores on the long term?
What is the difference between the pink-handle systems, like in the TERRA, and the other existing Sparkling Water Makers’ systems?
See all 22 articles
What is an online gas exchange and how does it work?
How many cylinders should I exchange?
Where can I find the shipping label to exchange my cylinder(s)?
Why did you only send one return label even though I ordered more than one cylinder exchange?
Why did I get charged if I returned my empty cylinder?
What are my payment options for cylinder exchange?
See all 8 articles
What happens if I get a new cylinder when I replace it at the supermarket, but it is not compatible with my Sparkling Water Maker?
How does a retail gas exchange work?
What can I do if there are no stores in my area that sell gas refills?
Questions bubbling up?...