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Welcome to SodaStream Support
  1. Support Home
  2. Gas Refills

Gas Refills

Select a topic to learn more about our cylinders and the gas exchange process

Cylinders & CO2
  • Can I exchange my blue, screw-system cylinder for a pink, Quick Connect Cylinder?
  • Where can I exchange my empty gas cylinder?
  • Can I return extra cylinders if I don't plan on exchanging them?
  • Will the Quick Connect Cylinder be available at the same locations as the blue, screw-system cylinders?
  • Will I no longer be able to buy the "old" cylinders in stores on the long term?
  • What is the difference between the pink-handle systems, like in the TERRA, and the other existing Sparkling Water Makers’ systems?
See all 22 articles
Online Exchange
  • What is an online gas exchange and how does it work?
  • How many cylinders should I exchange?
  • Where can I find the shipping label to exchange my cylinder(s)?
  • Why did you only send one return label even though I ordered more than one cylinder exchange?
  • Why did I get charged if I returned my empty cylinder?
  • What are my payment options for cylinder exchange?
See all 8 articles
Retail Exchange
  • What happens if I get a new cylinder when I replace it at the supermarket, but it is not compatible with my Sparkling Water Maker?
  • How does a retail gas exchange work?
  • What can I do if there are no stores in my area that sell gas refills?
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