Bubbles 101: Carbonating cylinders create the bubbles. After some time, the carbonating cylinder runs out of CO2. We offer an online exchange in which you get a new carbonating cylinder in exchange for your empty one. Check out the guide below to begin!
The shipping is on us. Don’t wait too long to send back your used cylinders.
Sparkle Note: Please remember to return an empty cylinder for each refill cylinder you have ordered. If you do not return the empty cylinder(s) within the allotted 30 days from the date your refill order was shipped, or if you do not have any empty cylinders to return, we will have to charge you an additional $15 (plus tax) for each unreturned cylinder.
Sparkle Alert Regarding Coronavirus (COVID-19): If your order was placed March 1st, 2020 or later, the CO2 cylinder exchange return window has been extended to 60 days so you can refill your gas at your own schedule.
Questions? Contact us via email or phone at 800-763-2258.
You’ll receive a USPS pre-paid return label in the box with your cylinder order.
Don’t see your label? Don’t worry! Just contact us via email or phone at 800-763-2258.
Keep the label tracking number for your records.
Sparkle Alert Regarding Coronavirus (COVID-19): If your order was placed March 1st, 2020 or later, the CO2 cylinder exchange return window has been extended to 60 days so you can refill your gas at your own schedule.
Don't worry! You can return all of your empty cylinders with the same pre-paid shipping label.
You’ll receive a USPS pre-paid return label in the box with your cylinder order.
Keep the label tracking number for your records.
Sparkle Alert Regarding Coronavirus (COVID-19): If your order was placed March 1st, 2020 or later, the CO2 cylinder exchange return window has been extended to 60 days so you can refill your gas at your own schedule.
Questions? Contact us via email or phone at 800-763-2258.
When you place an online exchange order, we require you to return an empty cylinder for each refill ordered. If you do not return the empty cylinder(s) within 30 days from the date your refill order was shipped, or if you do not have any empty cylinders to return, there is an additional $15 charge (plus tax) for each unreturned cylinder.
If you believe this is in error, please contact a Sparkling Water Specialist at 1-800-763-2258 and we will be happy to investigate this further.
We recommend keeping a back-up carbonating cylinder handy so that when one CO2 cylinder runs out, you simply swap the empty cylinder for a full one. That way, you'll keep enjoying fresh, fizzy drinks without interruption. You can exchange the empty carbonator via courier service or in a store near you. Click here to purchase a spare cylinder.
Sparkle Pro-tip: Exchange 2 or more cylinders and you can save over 45% in shipping fees!
We accept credit cards (American Express, Visa, Discover, MasterCard), and Apple Pay. Sadly, bubble bartering is not an option...yet.
We apologize for any inconvenience but PayPal is not available for cylinder exchange orders.
Exchange 2 or more cylinders and you can save over 45% in shipping fees!
When ordering cylinders through our online exchange service we recommend exchanging 2 or more cylinders, so you can save over 45% in shipping fees. If you only have one cylinder to exchange, we suggest checking our store locator so you can easily exchange your CO2 cylinders at the nearest retail location.
Pro-tip: SodaStream recommends keeping a back up carbonating cylinder handy so that when one cylinder runs out, you simply swap the empty cylinder for a full one. That way, you'll keep enjoying fresh, fizzy drinks without interruption Click here to purchase a spare cylinder.
When you place an online exchange order, we require you to return an empty cylinder for each refill ordered. If you do not return the empty cylinder(s) within 30 days from the date your refill order was shipped, or if you do not have any empty cylinders to return, there is an additional $15 charge (plus tax) for each unreturned cylinder.
Sparkle Alert Regarding Coronavirus (COVID-19): If your order was placed March 1st, 2020 or later, the CO2 cylinder exchange return window has been extended to 60 days so you can refill your gas at your own schedule.
Questions? Contact us via email or phone at 800-763-2258.