How can I pay for my order?

We accept credit cards (American Express, Visa, Discover, MasterCard), PayPal* and Apple Pay.

*PayPal is not available for cylinder exchange orders.

Questions? Contact us via email or phone at 1-800-763-2258.

Can you provide me with shipping information?

Excited to get those bubbles? Here's how it works.

Free Shipping

If your order total is above $50 you'll qualify for free shipping (sweet!). If your order is below $50, free shipping isn't available.

Shipping Times

As soon as you place your order, we get right down to bubble business! Orders are processed within 1-2 business days, and once processed and shipped, your order should arrive within 3-5 business days (your order will arrive between 4-7 business days from the time of placement). We do not currently offer expedited shipping options.

Additional Notes:

  • *During Holiday and Peak shipment times, your order should arrive in 7-10 business days from the time of placement.
  • We do not ship to PO Boxes, APOs, Puerto Rico, Alaska, and Hawaii.
  • This site is specific to orders placed in the US, and we do not offer international shipping. Please refer to your country's SodaStream website to purchase locally.
  • Signature is not required upon delivery.
  • All packages will arrive in a box that is branded SodaStream, and our product is always shipped with a packing slip, without listing prices.

Questions? Contact us via email or phone at 1-800-763-2258.

Where can I see tracking information for my order?

Shipping Alert

Orders placed today will arrive after 12/25. If you placed an order before 12/17 and would like to track progress, please visit track my order .

So you're bubbling with excitement to receive your order? We get it! Once your order is shipped you will receive an email containing the tracking number for your reference.

You can also reference your order details by logging into your account and clicking on "Order History".


Still having issues tracking your order? Contact us via email or phone at 1-800-763-2258.

How do I use a promotional code/coupon?

Have a discount code? Great! It's easy to apply it.

On the checkout page, you'll have the option to enter the code. Just enter the code you have and click "Apply". 


Why do I have to pay taxes on my Internet order?

Taxes can be tricky! You must pay tax on your internet orders if you're purchasing from a company who does business in your state. Since SodaStream does business in every state, when you shop at or place an order through our customer service, you're charged the normal rate of sales tax for your state. 

Do you offer discounts on bulk orders?

We don't offer any discounts on bulk orders through our website, but submit a request through our contact us form and someone from our sales team will be in touch. 

Since my order is a gift, can you please make sure there isn't an invoice inside the box?

What a great gift! Our product is shipped with a packing slip that doesn't show prices. Please note that the SodaStream logo will show on the shipping carton.