One Touch

Not getting enough bubbles? Let's work on getting you more!

Check out the guide below for assistance.

Follow the below instructions to increase the bubbles with your One Touch Sparkling Water Maker:

• If you haven't added flavor, try carbonating again to a higher carbonation level. Use the left button (one drop) for light fizz, the middle button (two drops) for medium fizz, and the third button (three drops) for strong fizz. Do not carbonate if flavors were added.
• Make sure the cylinder is tight enough and retighten if necessary by twisting the cylinder to the right.
• If you're still not getting enough bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a new cylinder through our online exchange program or a participating retail location.

For more assistance, please contact us via email or phone at 800-763-2258.

Bubble Bummer! Let's get this figured out. Check out the guide below for assistance.

• Make sure the cylinder is tight enough and retighten it if necessary by twisting the cylinder to the right.
• If you're still not getting bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a new cylinder through our online exchange program or a participating retail location.
• Your Sparkling Water Maker might not be properly connected. Disconnect and reconnect the power cord into a working electrical socket.
• Make sure the water in the carbonating bottle is filled up to the fill line and then try carbonating again:

1. Pull the bottle rest towards you until a click sound is heard and insert the bottle into the Snap-Lock by pushing the bottle up and back.
2. Carbonate by pressing one of the three buttons to achieve your desired carbonation. Press the left button (one drop) for light fizz, the middle button (two drops) for medium fizz, and the right button (three drops) for strong fizz.
3. When you've reached the right carbonation level, pull the bottle towards you and remove.

For more assistance, please contact us via email or phone at 800-763-2258.

Bubble Bummer! Let's get this figured out. Check out the guide below for assistance.

Follow the below instructions to light up your One Touch Sparkling Water Maker:

• If your lights are blinking, your Sparkling Water Maker might not be properly connected. Disconnect and reconnect the power cord into a working electrical socket. Only use an SodaStream power adapter.
• If you don’t see any lights and your power cord is connected, try connecting your Sparkling Water Maker into a different electrical socket.
• If you don’t see any lights and your power cord is not connected, securely plug the cord into the base of your Sparkling Water Maker, ensuring the cord runs through the slots in the base. Insert the plug into a wall outlet and the buttons on your Sparkling Water Maker should light up.

For more assistance, please contact us via email or phone at 800-763-2258.

Oh no, bubbles overboard! Don't worry though. We can help. Check out this awesome guide for assistance.

Follow the below steps to help stop your One Touch Sparkling Water Maker from overflowing:

Bubble bummer! Let's get this figured out. Check out the guide below for assistance.

Follow the below instructions to properly connect the carbonating bottle to your One Touch Sparkling Water Maker:

• If the bottle won't connect to the Snap-Lock, pull the bottle rest towards you until it reaches its fully forward position. Then insert the bottle into the Snap-Lock by firmly pushing the bottle up and back until it locks.
• If the bottle won't release from the Snap-Lock, gently pull the bottle rest towards you until it reaches its fully forward tilt position. If the carbonating bottle does not immediately release from the Snap-Lock, wait a few moments and it may release.
• If the bottle disconnects during carbonation, you may have a broken Snap-Lock. Check if the Carbonation Tube or Bottle Rest are crooked.

If you have a broken Snap-Lock, or for further assistance, please contact us via email or phone at 800-763-2258.

Not sure if your CO2 cylinder is empty?

• Make sure the cylinder is tight enough and retighten if necessary by twisting it to the right.
• If you're still not getting enough bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a new cylinder through our online exchange program or a participating retail location.

Still not sure if your carbonating cylinder is out of gas? Check out the guide below.