How do I know if my gas cylinder is empty?

Not getting enough bubbles with your Sparkling Water Maker? 

  • Make sure the cylinder is tight enough and retighten if necessary by twisting it to the right.
  • If you're still not getting enough bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas. You can get a new cylinder via our website or at a participating retail location.

Still not sure if your carbonating cylinder is out of gas? Check out the guide below.

Questions? Contact us via email or phone at 0800 00 22 91,
How often will I need to replace my gas cylinder?

Our 30L C02 cylinders makes up to 30 liters of sparkling water, while our 60L CO2 cylinder makes on average 45-60 liters of sparkling water, but there is no one-size-fits-all answer to this question. That's what makes SodaStream so unique! How frequently you need to replace your carbonating cylinder depends on the level of carbonation you use.

If you find yourself replacing gas more than you'd like to, try reducing the number of times you push the carbonating button per use, and use firm 1-2 second pushes each time.

Sparkle Tip

SodaStream recommends having at least 3 cylinders on hand, so you’ll always have bubbles and so you can exchange 2 at a time.

Which cylinders can I use with my Sparkling Water Maker?

Good question! The SodaStream 30L and 60L carbonating cylinders with the blue nylon wrap will fit all of our Sparkling Water Makers with a screw-in cylinder system. They are compatible with the Spirit, Spirit One Touch, Genesis, Aqua Fizz, Jet, Source, Play, Cool, and Power Sparkling Water Makers. 

The 130L. cylinder has been discontinued.

Sparkle Note: Using non-SodaStream cylinders is not a good idea. All our CO2 cylinders are quality tested when refilled. SodaStream gas cylinders should only be maintained and refilled by SodaStream. Unauthorized refilling of cylinders by third parties could be risky. SodaStream only warrants the safety of cylinders refilled by us, and SodaStream is not responsible for products of any other company or brand, which may damage the Sparkling Water Maker and void the warranty.

 

What's the difference between gas exchange vs back-up gas cylinders?

Bubbles 101: Our carbonating cylinders are the heart of your Sparkling Water Maker. It perfectly fits your Sparkling Water Maker and contains colorless, odorless, incombustible gas, used to help create the bubbles.

With a gas exchange, you return any empty SodaStream cylinder and just pay the price of the gas for a new cylinder. You can easily exchange your carbonating cylinder at a store near you.

A spare cylinder is there so you never run out of gas. You pay for the cylinder and the gas, and there's no need to return an empty cylinder. SodaStream recommends having at least 3 cylinders on hand, so you’ll always have bubbles and so you can exchange 2 at a time.

What are your CO2 cylinders made from?

The body of our CO2 cylinders are aluminum while the valves are brass. Enjoy the durability of our cylinders!

Is it safe to have carbonating cylinders in my home and how should they be stored?

SodaStream CO2 cylinders are totally safe to have in your home. They are manufactured to exacting safety specifications to protect our consumers and are safe at virtually any altitude (our customers in the Swiss Alps can attest to that!). Our cylinders are specially equipped with a safety valve that will harmlessly release the gas in the unlikely event that the pressure within the carbonating cylinder rises above threshold levels. Make sure to always store your CO2 cylinder in a cool and dry environment, away from direct sunlight. The carbonating cylinder must not be exposed to sources of heat (such as prolonged travel in the trunk of a car) or placed right next to a heat source such as an oven, stove or fireplace. 

 

Can a different company's carbonating cylinder be used with my SodaStream Sparkling Water Maker?

Refilling your cylinders outside of SodaStream is not a good idea. Once SodaStream cylinders are received for refilling, the cylinders are emptied, tested, and cleaned prior to being refilled.

Did you know that our cylinders receive secured recognition from the world’s leading regulatory and safety authorities? SodaStream cylinders offer triple quality control – clean, filll, and seal – and should only be maintained and refilled by SodaStream. Unauthorized refilling of cylinders by third parties could be risky.

SodaStream only warrants the safety of cylinders refilled by us, and SodaStream is not responsible for products of any other company or brand, which may damage the Sparkling Water Maker. Such damage for the Sparkling Water Maker resulting from use of third party products is not covered by the Sparkling Water Maker Warranty.

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Can my SodaStream cylinder be used with a different company's Sparkling Water Maker?

Using our cylinders outside of SodaStream is not a good idea. 

SodaStream only warrants the safety of cylinders refilled by us and used with a SodaStream Sparkling Water Maker. SodaStream is not responsible for products of any other company or brand, which may damage the cylinder or Sparkling Water Maker. Such damage resulting from use of third party products is not covered by the Sparkling Water Maker Warranty.

 

 

Will my carbonating cylinder expire?

While the gas in the CO2 cylinder does not expire, our cylinders need to be checked for quality assurance purposes by a certain date, which can be found at the bottom of cylinder. For best use, we recommend storing your cylinder at room temperature.

Where does the CO2 come from and is it safe?

SodaStream gets CO2 from well-known distributors and manufacturers, all of whom uphold the highest standards in food grade, storage, and supply.

The CO2 SodaStream uses is certified food-grade CO2 for human consumption and every batch of CO2 we use is tested to ensure there are no contaminants. Each shipment of CO2 received at SodaStream sites is tested and goes through a triple verification process: We check the supplier’s documents and certificates, test the CO2 gas in the SodaStream laboratory, and periodically test the CO2 gas in external certified laboratories. All the cylinders manufactured by SodaStream undergo a special cleaning process during production and before shipment of the cylinders.

Will high altitude have any effect on my cylinder and can I take my cylinder on a plane?

Although elevation will have no pressure effect on the CO2 cylinder, SodaStream advises against carrying carbonating cylinders on an airplane. Most airlines and airport security have restrictions in place that prohibit the cylinders from boarding a plane.

How do you ensure that SodaStream carbonating cylinders that get refilled are clean, and can I refill the gas cylinders on my own?

Refilling your cylinders outside of SodaStream is not a good idea. Once SodaStream cylinders are received for refilling, the cylinders are emptied, tested, and cleaned prior to being refilled.

Did you know that our cylinders receive secured recognition from the world’s leading regulatory and safety authorities? SodaStream cylinders offer triple quality control – clean, filll, and seal – and should only be maintained and refilled by SodaStream. Unauthorized refilling of cylinders by third parties could be risky.

SodaStream only warrants the safety of cylinders refilled by us, and SodaStream is not responsible for products of any other company or brand, which may damage the Sparkling Water Maker. Such damage for the Sparkling Water Maker resulting from use of third party products is not covered by the Sparkling Water Maker Warranty.

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What's up with the small pieces of ice that appear in my water after carbonation?

This is totally normal and safe, so don't worry. If this happens, simply shorten the duration of each press until the ice stops appearing, so it doesn't affect carbonation. Any ice will simply melt and make your drink even more cold and refreshing!